Financial Counselling Service

Cancer Council Queensland

Financial support and information

What the service does

Financial Counselling Service supports people in Queensland who are affected by cancer and having money problems. Qualified financial counsellors provide free information, support and advocacy. A counsellor will work with the person to understand their financial situation and support their financial goals. This may include help with budgeting, reviewing debts and exploring ways to manage money or reduce financial stress. Counsellors can also help people understand their rights, talk with creditors, and find government or community support.

Key details

Operating hours

Mon–Fri 9am–5pm

Delivery methods

Phone
Video call
Face to face

Cost

Completely free

Eligibility / Role

Person with cancer
Carer
Family/friends
Service is for Queensland residents impacted by cancer

Accessibility

Face‑to‑face appointments are available at an accessible office with wheelchair access and parking
Other accessibility needs can be supported such as help for people who are visually impaired or unable to speak or who need information shared in a way that suits their communication or learning style
People are welcome to bring a support person or carer to their appointment

Language and community

Offer in-language support

Support by Translating and Interpreting Services

Language supported other than English

Reach out to the organisation to confirm available support.

Community and identity

Reach out to the organisation to confirm available support.

Cancers supported

Cancer type

All cancers

Cancer stage

All stages