Aged Care Quality and Safety Commission

Australian Government

Your rights and speaking up

Service available in:

All states and territories

What the service does

Aged Care Quality and Safety Commission helps people understand their rights when using aged care services in Australia. People can get information about aged care quality and safety. People can raise concerns or make complaints about aged care services, workers or providers. The Commission can look into complaints and help work towards a solution.

Key details

Operating hours

Mon–Fri 9am–5pm

Delivery methods

Phone
Online

Cost

Completely free

Eligibility / Role

Person with cancer
Carer
Family/friends

Accessibility

National Relay Service
Accessible premises

Language and community

Offer in-language support

Support by Translating and Interpreting Service

Language supported other than English

Reach out to the organisation to confirm available support.

Community and identity

Tailored information available for:

Aboriginal and Torres Strait Islander people

Cancers supported

Cancer type

All cancers

Cancer stage

All stages