Contact details
Website
Service available in:
All states and territories
What the service does
The Australian Financial Complaints Authority (AFCA) is a free and independent service that helps people resolve complaints about financial businesses. This includes banks, insurance companies, superannuation funds, lenders and financial advisers. AFCA helps consumers and small businesses when they cannot resolve a complaint directly with their financial provider. AFCA may help both sides reach an agreement or make a decision about the complaint. The service is available across Australia.
Key details
Operating hours
Visit the website for operating hours
Delivery methods
Phone
Email
Online
Cost
Completely free
Eligibility / Role
Person with cancer
Carer
Family/friends
Accessibility
Reach out to the organisation to confirm available support.
Language and community
Offer in-language support
Reach out to the organisation to confirm available support.
Language supported other than English
Reach out to the organisation to confirm available support.
Community and identity
Reach out to the organisation to confirm available support.
Cancers supported
Cancer type
All cancers
Cancer stage
All stages
