Palliative care

Seeking support

Overview

There are a range of services that can help you, from carer and counselling services to financial assistance, future planning and home help.

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There are a range of palliative care services, with availability depending on where you live. Some are free, others may have a cost. Talk to your healthcare team or call Cancer Connect on 13 11 20 for services near you.

Carer services

Carer Gateway

1800 422 737

Information, resources, counselling, support, links to other services, home help or visiting nurses and respite care.
Young Carers Network Support for young people under 25 caring for a family member or friend.

Counselling and mentoring services

13 Yarn

13 92 76

24-hour culturally safe space to yarn about worries with an Aboriginal or Torres Strait Islander Crisis Supporter.
Australian Psychological Society Use the “Find a Psych” search to look for a practitioner in your area.
Better Access initiative Information about Medicare rebates for mental health services. Talk to your GP for more details and to organise a referral.
Beyond Blue
1300 22 4636
24-hour telephone counselling service; online and email counselling 7 days a week.
Carer Gateway Counselling Service
1800 422 737
Free counselling service for carers. Available each day 8am–6pm. They can also connect you with other carers in your area or an online carer forum.
Cancer Council’s Peer Connect
13 11 20
Connect with people affected by cancer online, by phone or in person.
Kids Helpline
1800 55 1800
Telephone and online counselling and crisis support for people aged 5–25.
Lifeline
13 11 14
24-hour telephone crisis support and suicide prevention service.
Suicide Call Back Service
1300 659 467
24-hour telephone and online counselling for people affected by suicide.

Financial assistance

Centrelink
132 717
Offers financial support for people with a long-term illness and for carers.
NDIS
1800 800 110
Funding and support for people under 65 with a permanent and significant disability.
National Debt Helpline
1800 007 007
Help with debt problems and finding a financial counsellor.
Pharmaceutical Benefits Scheme (PBS) Information about the cost of prescription medicines and safety net thresholds.
Talk to the social worker on the palliative care team They may be able to help you find financial support.

Future planning

Advance Care Planning Australia
1300 208 582
Information about planning for your future health care, including advance care directives.
Discussion Starters Palliative Care Australia website encouraging Australians to talk about dying; includes discussion starters.

Home help and home nursing

Talk to your GP, palliative care team, local council or health fund about home nursing or home help. Some local councils provide services in the home or in the community. Private services are also available.
My Aged Care
1800 200 422
Information about different types of aged care services and eligibility.

Legal information

Cancer Connect
13 11 20
Cancer Connect may be able to refer you to professionals for advice on legal issues. This service may vary by location.
End of Life Law in Australia Legal information about advance care directives, palliative care and VAD.

Public Trustees in Australia 

Search “public trustee” online

Help you prepare a will and manage your finances in your state or territory.

Palliative care

Care Search Information about death and dying and links to services and resources.
Palliative Care Australia Information and resources; can help connect you with palliative organisations in your state or territory.

Respite care

Carer Gateway

1800 422 737

Links to respite care at home, in a respite care centre or, in some cases, in a hospital or palliative care unit.

Support groups and cancer information

Cancer Council Online Community An online discussion forum where people can connect with each other in a safe space any time, ask or answer questions, or write a blog about their experiences.
Telephone support groups
Cancer Connect
13 11 20
Includes groups for people with advanced cancer, for carers and for the bereaved.
Cancer Council podcasts Information and insights with a separate series about advanced cancer.
Face-to-face groups
Call Cancer Connect on 13 11 20
or ask a hospital social worker.
It can help to meet with others who understand what it is like to have, or care for, someone with cancer.

Young people and children

13 Yarn
13 92 76
24-hour culturally safe space to yarn about worries with an Aboriginal or Torres Strait Islander Crisis Supporter.
Cancer Hub
1800 431 312
Camp Quality, Canteen and Redkite provide Cancer Hub to help families (with children aged up to 25 years) access a range of support.
Youth Cancer Services Hospital-based cancer treatment and support services for people aged 15–25.

Relevant support

Palliative Care Australia

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Palliative care
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